At Permanento, quality is a core element of our mission. We ensure that the necessary resources are acquired or procured to meet our customers' requirements and preferences. Our dedicated employees actively engage in addressing customer-specific quality aspects. We conduct tailored training to meet the precise needs of our customers. Operational quality is consistently upheld throughout our processes. Our machine operators maintain a continuous focus on quality, and a dedicated member of our quality team conducts the required measurements. In the event of any deviations or statistical variations in dimensions nearing the extreme tolerance range, prompt corrective measures are taken.
To establish, adapt, and maintain our quality management system, we rely on external expertise.
ISO 9001:2015
Permanento Netherlands proudly holds this certificate, which has been issued by LRQA.
ISO 13485:2016
In the near future, we are planning to attain the ISO standard for medical devices. This initiative will elevate our organization's performance to a higher level through more extensive documentation and activity registration, enhanced employee training, and the validation of relevant (technical) tools and processes. LRQA will be engaged to oversee the certification process.
Specific Quality Requirements and Preferences
As we have had the privilege of serving a diverse range of customers since our establishment, we have accumulated substantial experience in meeting specific customer preferences. Indeed, every product demands its unique approach to quality aspects.
For this reason, we collaborate with our customers to create a quality plan for each product or product group, documenting all pertinent quality considerations.